Application Engineer (CAD/PLM)

ACA Pacific Technology SG


Provide pre-sales engineering support and demonstration in coordination with sales account managers for strategic sales efforts including:

· Be able to engage with a customer to understand their requirements and pain points.

  • Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Presenting the solutions to different levels of an organization from executives to technical staff with the ability to alter the presentation style based on the audience present.

  • Adjust the presentation based on questions and feedback from the audience well as develop and create content on the fly to better fit the customers’ expectations.
  • Translate technical capabilities and map these to values propositions that resonate with customers pain points.

· Respond to RFI’s/RFP’s in a concise, well thought out manner.

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

· Support case study development and provide lessons learned feedback.

· Support the sales team in the execution of the sales lifecycle, in particular sales qualification / prove stages

· Understand software and option licensing in a complication and extensive software space, including the migration from legacy software license models to current one.

Skill Set:

· Good business sense and communication skills,

· A positive attitude and negotiation skills

· Comprehensive engineering & manufacturing process knowledge

· Proven track record of pre-sales engineering and/or implementation of software solutions

· Experience with PTC products is a plus (Creo, Windchill, Thingworx, and Vuforia); Competitors’ solutions if not

· Proficient in engineering related technologies CAD/CAM/Analysis/PLM

· Familiar with development technologies (Java, HTML/CSS, PHP, XML/XSL/DTD, HTML, etc.)

· Familiar with RDBMS concepts specifically ANSI SQL

· The ability to understand technical configurations and customizations

· Be able to build a wide network of internal peers and to coordinate input from these peers to deliver complex solutions

· Curiosity outside of your core expertise.

Salary range: S$3,800 – S$5,300

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