NAAN KABOB

About the job

Join our growing team at Naan and Kabob! We are looking for an experienced and passionate Assistant Restaurant Manager to lead our restaurants and deliver a WOW guest experience to every guest, every time. Our Assistant Restaurant Managers support and oversee the restaurant’s management, staffing, operations and guest experience responsibilities to grow our company.

Job Responsibilities

Manage daily operations of the restaurant with 8-15 employees per shift including resolving problems that affect the store’s service, efficiency, and productivity
Manage department heads and scheduling of the workforce with emphasis in areas such as food quality, customer service, receiving and maintenance
Provide high level of customer service including handling customer service issues at location level
Assist in the hiring, orientation, training, and coaching of all employees based on the company’s standards to meet the restaurant’s operational needs including conducting performance appraisals
Review operational reports and records to ensure adherence to company policies and procedures
Monitor the accuracy of receiving, transfers, debits/damages, and charge-backs to headquarters to maintain the accuracy of the inventory
Responsible for inventory control and vendor orders at store level
Develop and execute restaurant-level marketing initiatives
Ensure all employees adhere to company policies and procedures to comply with good operating practices including safe handling of food and proper product rotation
Identify opportunities to maximize revenues and guest satisfaction
Perform other additional duties as assigned

Qualifications

Minimum of 2 years’ experience in restaurant management
Demonstrated passion for customer service and creating exceptional guest experiences
Impeccable attention to detail and ability to quickly think on your feet
Excellent communication, leadership, and team building skills with a passion for coaching
Ability to maintain composure in high-pressure situations, multitask, and prioritize work while remaining flexible to address new issues as they arise

What We Offer