Associate/Analyst, Business Support Manager, Digital Exchange

DBS Bank

Business Function

DBS is a top equity house and a market leader in REITs and property trusts in the region. We have been recognized as pre-eminent investment bank and won a number of prestigious awards, including Best Equity House in Singapore by Asiamoney for 14 consecutive years from 2002 to 2015; Best REIT House in Asia by The Asset for four consecutive years since 2012; and Best Asia Investment Bank by FinanceAsia in 2015. At DBS, the Capital Markets Group provides equity funding solutions to our corporate clients in the region, and acts as an intermediary between issuers and our investing clients. We advise and sponsor our clients in their equity fund-raising exercises in connection with their listing ambitions on regional stock exchanges. We help our clients to raise equity funds through primary offering and/or secondary offering of shares and REITs, as well as pre-IPO platform.

DBS Digital Exchange is backed by leading Asian financial services group, DBS Bank, which has decades of extensive experience in capital markets and providing secure custodial services. DBS Digital Exchange offers trading services for various digital assets, including security tokens and cryptocurrencies.

Job Purpose

  • Provide support for Exchange member acquisition, onboarding, and ongoing relationship management
  • Support the management team and dept on administrative and office management matters

Key Accountabilities

  • Support the business, product development and ongoing relationship management of the Exchange members
  • Assist, follow up and review onboarding documents post client acquisition meeting
  • Maintaining Business & Listing documents and Update Members’ KYC documents in Sharepoint
  • Work closely and provide PA support for the Head of Exchange
  • Manage dept administrative and office management matters


  • Support the business & product development of the Exchange and follow up with onboarding documents, clients request post client acquisition meeting and assist in preparation of presentations, documents & proposals
  • Provide assistance in maintaining the relationship with the market participants and market makers
  • Manage the calendar of the Head of Exchange, being responsible for scheduling meetings, minuting discussions, conference calls, video conferences both internally and externally, preparing and submitting expense claims, coordinating logistics for overseas trips
  • Manage dept administrative and office management matters such as purchasing, stationery control, vendor operations and relationships including facility management, reception duties, pantry and janitorial services, security etc
  • General ad-hoc duties that are being assigned


  • Prior experience in sales support or in a client facing role is advantageous
  • Understanding of crypto currencies, how they traded and stored will be an asset
  • Prior experience providing office management support to the dept or PA support to senior exec is advantageous
  • Advanced MS Office skills including Word, MS Outlook, Excel, PowerPoint
  • Diploma/Degree is preferred
  • Proven team player who is proactive, takes initiative and has the ability to work independently
  • Excellent communication skills at all levels
  • Self-motivated, strong desire to learn, organised and meticulous with attention to details

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