Cafe Manager

Gloria Jean's Coffees Singapore

Job Description:

  • Reports to Operations Manager.
  • To promote guest satisfaction by ensuring that all team members provide excellent standards of service and product quality.
  • Ensure that all team members maintain accurate product knowledge.
  • Assist in the development of a passionate and caring service culture.
  • To ensure all team members understand the general set up of all work areas.
  • Be able to provide operational assistance as required in all areas of the operation such as Registers, Espresso standards, Admin, Stock Levels, Guest Service, Pastry Cabinet Management and Store Reports.
  • Prepare weekly schedule according to budgeted sales and labour targets.

The Manager during quiet times may also be required to as well as making team members responsible for:

  • Clear and clean work areas
  • Clear and clean tables
  • Dust shelves and merchandise
  • Restock shelves
  • To perform any other duties as and when required and assigned by management.


  • Minimum “N” Level /”O” Level/ITE
  • Minimum 1 year of F&B Management experience
  • Able to work independently in a fast-paced environment.
  • Able to work on Weekends and Public Holidays.


  • 5-Day 44 Hours Work Week
  • Staff Meal and Uniform Provided
  • Employee Discount
  • Career Development
  • 13th Month Bonus

To apply for this job email your details to

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