Tesla
What To Expect
- Tesla Motors is now accepting expressions of interest for an experienced Collision Parts Advisor to work with one of the most progressive vehicle brands in the world. You will play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a Collision Parts Advisor, you will provide critical parts support to the service centre which, is likely to open in Q1, 2023; liaise with other departments, as well as focusing on the continuous development of your skills.
What You’ll Do
- Monitor inventory within the parts system, complete daily stock counts, and communicate parts updates and availability with relevant team members
- Assist Tesla Collision Centres with parts related questions via email and phone
- Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
- Prioritize and efficiently manage a high volume of workload and meet deadlines
- Review upcoming appointments and ensure they are properly prepared and documented in our system
- Prepare internal orders for shipment to other service centre locations
- Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
- Systematically receive, inspect, and put away stock and special-order parts
- Maintain excellent organization of parts room to standard
- Additional responsibilities as assigned to meet business needs
What You’ll Bring
- Degree or Certificate in Automotive industry is a plus
- Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
- Ability to thrive in a team-based environment and achieve common goals
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Great problem-solving skills, and strong ability to take initiative and be proactive
- Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services
- Able to obtain Tesla forklift certification if required
- Ability to occasionally lift up to 25kg, climb or balance, kneel or crouch in order to reach and be able to retrieve parts
- Ability to identify parts, operate systems, and identify potential safety hazards in the parts department
