Community Ambassador – Reception

JLL

Site Operations

  • Create a comfortable, welcoming and hospitable experience for employees and their guest.
  • Boost agility in the workplace by managing up-to-date visitor information.
  • Handle internal & external calls and correspondence.
  • Anticipate client needs through observation to create memorable experiences.
  • Manage stationery requisition and related inventory management.
  • Adhoc responsibilities assigned by Workplace Manager.

Human Experience

  • Support the delivery the account’s Human Experience Roadmap at the site to uplift workplace experience, community engagement and sense of wellness and well-being at the site
  • Support the delivery of programs that drive employee engagement, sense of belonging, excitement and fun at work that contribute to employee productivity and pride
  • Support all regional initiatives such as user experience programs, JLL system roll-outs, regional training programs/workshops, food & beverage, wellness, community engagement, digitalisation of the workplace, sustainability and D&I

Customer Services

  • Foster a sense of community and create happiness at work for our team, our client and their guest.
  • Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

  • Provide personable and efficient visitor registration services.
  • Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
  • Enhance safety and security of our client’s facility by management of visitor movement.
  • Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

  • Deliver concierge service with local expertise and insider knowledge.
  • Manage transportations request from visitors and employees.

Conference Meeting Room Booking

  • Assist & educate client to achieve optimization and efficiency for meeting room bookings.
  • Enhance user comfort and services by efficient turnaround of meeting rooms.
  • Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

  • Organise receipt and deliveries of all mails and courier services.
  • Manage mail distribution records and mail logs .

To apply for this job email your details to hello@cturtle.co

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