Customer Service Agent

Li & Fung

Are you a movement maker? Are you seeking new and exciting career opportunities?

Here is what you need to know about the job:

Responsibilities:

  • Handle inquiries from buyers via call and live chat channels (Lazada, Shopee etc.) and promptly respond to the Customer complaints
  • Identify and help solve customer issues quickly and effectively
  • Coordinate and monitor all customers orders from submission until final delivery
  • Liaise between customers and the internal Operations Team
  • Participate in customer service-related meetings
  • To take on ad-hoc projects/assignments

Job Requirements:

  • Diploma or Degree in any fields
  • Minimum 1 – 2 years’ experience in Customer Service field
  • Excellent English and Thai speaking and written skill
  • Positive, self-oriented attitude
  • Ability to thrive in a fast-paced and sometimes high-pressure environment
  • Computer typing speed is a must
  • Willing to work in shift

If this sounds like you, Apply Now!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

To apply for this job email your details to hello@cturtle.co

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