Go2
About the job
We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on customer support representative roles depending on skillset, experience, and background. We honestly are looking to put people in the role they want to be in and can grow in.
We offer our work from home team members:
Competitive compensation
All hires receive an appraisal according to performance for the 1st 90 days then every 6 months thereafter
Paid time off, holiday, and parental leave
Real opportunities for career advancement and skills development
A community of like-minded people
Requirements:
Updated resume with employment dates
Skills:
Excellent written and verbal English communication skills
Experience with customer support roles
E-commerce support experience not required, but definitely a plus
Email etiquette and management skills in Gmail
Scheduling and managing appointments in Google Calendar
Above-average time management
Abilities:
You care about what you are doing
You feel comfortable asking questions
You exhibit personal accountability
You have keen attention to detail
You are resourceful and are a problem solver
You are self-motivated and eager to learn
You are a team player
You have the ability to multitask and prioritize projects
PC/Laptop specs:
CPU: At least i3 or AMD equivalent
RAM: 8GB
Main Drive: SSD
Internet: Stable 5 Mbps download and 5 Mbps upload speeds
Headset with noise-canceling mic
Working webcam
Work Schedule
This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
