Customer Success Executive (Sales Consultant)


About Zenyum

Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.

Join us in our mission to spread smiles across Asia!

Customer Success Executive

Ensure that our patients in always wear a smile when thinking about Zenyum, by building the most charismatic and best-converting sales organisation in Vietnam.

You will be responsible for:

– Support and convince customers that help them can approach the best products with best benefits.

– Understand that making people engage with your brand is 50% empathy and 50% process – and you effectively can bring both to the table

– Answer customer questions about Zenyum products, services, promotions and after-sales policies.

– Have data- and performance-oriented, and optimise your approach for conversion flows

You are a fit for this role, if you:

  • Experience in sales/telesales/ customer service.
  • Have excellent sales skill and be passionate about working with people
  • Ambitious and desire for high achievement
  • Ability to cope with changes, high work pressure
  • English skill is an advantage
  • Good computer skills (MS Word, Excel, Power Point, Outlook, Internet etc)

Your benefits upon joining include:

  • Working from Monday to Friday, from 9:00 am – 6:00pm
  • Incentive and bonus
  • PVI Insurance
  • Full package of Social Insurance as to Labor law
  • Join the Team of one of the most ambitious and fastest-growing startups in Southeast Asia
  • No cold data calling, proactive, result-driven
  • Work with top-talent, ready to take on one of the fastest growing and most innovative sectors in healthcare
  • Be rewarded with highly attractive salary & growth prospects (competitive salary and commission, fast promotion track based on performance)

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