What we’re looking for
We are looking to recruit a few motivated, innovative, and passionate Interns to join our Growth team. The Interns are to be trained and will work closely in the field of Operations and Customer Support.
The Customer Support & Operations Strategy Intern will play a direct role in delivering key business initiatives for the Crowdhero. This role will have a bird’s eye view of the detailed coordination, project management, and communication required to successfully launch and deliver products and satisfaction to customers while maintaining daily operations.
Job Responsibilities may include, but are not limited to:
- Guest relations: proactively communicating with guests via email, social media or in person to build productive partnerships and inspire trust and confidence.
- Guiding and supervising operations team members and coordinating the crowdfunding procedure. Achieve the highest standards of attentive customer service.
- Updating, confirming and making changes to customer’s online usages and advising customers of any requests they might have.
- Problem solving: we love it when a plan comes together, but you can’t win them all. You’ll work with teams from across the business to find solutions when things go wrong.
This role will require you to be put under pressure in a growing business. Done right, it will arm you with seriously strong negotiation and problem solving skills.
- Strong English reading and writing skills
- Excellent communication and immaculate presentation skills
- Passionate about customer service
Successful candidates will be part of a friendly, motivated and committed talented team with various benefits. What we offer:
- Working in a very friendly environment where we grow together
- An optimized management system that helps you feel comfortable at work
- Opportunity to work in blockchain industry with the hottest trends (NFT)
- Compliance fully to Vietnam labor code
- Company trip, team-building events
- Work-from-home policy
Crowdhero is a blockchain software development company based in Vietnam – HCMC. We are a small team of hand-picked business and technology enthusiasts, gathering around to create an innovative crowdfunding platform for artists and creators around the world using blockchain and NFT technology.
● Company size: 1-25
● Product: https://crowdhero.co/
● Working Location: 7/9 Nguyen Trai st., Ward Pham Ngu Lao, 1st District, HCMC