Product Marketing & Operation Manager


About the job

As a Product Marketing & Operation Manager, you will be a leader of 5 members where all team‘s responsibility is to run product marketing of Tiki Ads and admin tasks (contract, workflow, payment…). Are you ready to take the challenge and become a leader in MakeSense – Business Solution of Tiki?

The ratio of this JD will be 70% Product Marketing – 30% Administration. So, reporting to the Head of Make Sense Business Solutions, you will take charge of:
Product Marketing:

  • Acquire more sellers/brands join Tiki Ads systems through events/ livestreams/ promotions or other awareness activities
  • Training / Educating for both internal MakeSense team & external brands/ sellers for a better understanding of Ads system, then wisely improve ad spending per brand/ seller.
  • Manage & control promotion budget to plan & use it effectively for recruiting new sellers & maintaining active seller purpose.
  • Build & manage mass community channels to recruit, engage & educate sellers.
  • Weekly review ads system to improve seller journey & UI/ UX.
  • Work closely with the Product & Engineer team to develop Tiki Ads systems and maintain MKT & Operation features.


  • Work with external teams like: Finance & Vendor & Commercial team to manage financial tracking, including contract and payment.
  • Work with the internal MakeSense Account team to ensure revenue recording process following commitment timeline & regulation.
  • Other tasks for Package & Tiki Ads recording revenue.
  • In charge of training internal teams about workflow & ads systems.


  • At least 3-5 years experience in Product Marketing in e-commerce platform
  • Candidates from Coccoc, Google or other e-commerce platform ads… with ads knowledge are referred
  • Business owner mindset, logical thinking from many perspectives (users, brands/ sellers, agencies, internal team,…)
  • Detail-oriented person
  • Helicopter view to manage tasks on-timing full
  • Sharp solutions, effective budget & promotion control

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