Sales manager ( Ha long Based)

Job Description

This position is based in Halong Bay and is designed to handle rooms mice & catering events from beginning (quote, contract) to end (documenting, disseminating event details) in a professional and timely manner in order to give the short lead client a one-stop planning experience. Candidate should have both sales and service skills.

Exceeds personal sales goals on a monthly, quarterly and yearly basis

• Handles incoming inquiries for events with limited guest rooms and function space and a short lead time to book (specific parameters defined by the hotel)
• Solicits room, mice & catering /banquet business through action plan preparation and execution
• Independently responsible for achievement of objectives, as outlined in the action plans
• Within established parameters, quotes and negotiates prices, confirming by written contracts
• Discusses all details for the function with the client and prepares BEO for client signature
• Meets client upon arrival to review function details and maintains visibility throughout program
• Meets client prior to departure to ensure that all promises were delivered and to solicit any future business for the hotel or for Yen Tu.
• Maintains positive relationships with all guests, vendors, colleagues and global sales network
• Determines and recommends prospective customers from market information and resources
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
• Compiles detailed client information on meeting room set-ups, attendance, times, audio visual equipment requirements, meal functions and entertainment requests
• Creates floor plans for the best use of the space
• Obtains rooming list details when needed and communicates with Reservation Department
• Requests and obtains deposits where applicable and forwards to Accounting
• Obtains and logs appropriate credit information on file for each account
• Obtains attendance guarantees for food & beverage events and communicates via Banquet Event Order (BEO).
• Prepares and distributes accurate and timely convention resumes to all departments when needed
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Work Experience

Previous leadership experience within a similar role required

• Previous Sales experience preferred
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Customer Service focused
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Benefits

• Attractive local package
• Opportunity to develop your talent and grow within your property and across the world of Novotel and Accor
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• Ability to make a difference through our Corporate Social Responsibility activities