Senior Educational Consultant

Wall Street English

Sales effectiveness:

  • Demonstrate high degree of understanding of WSE product and method
  • Master presentation skills in compliance with WSE training provided
  • Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required
  • Master the treatment of objections from prospects
  • Develop strong closing skills in order to help the team meet the center sales milestones and target
  • Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements
  • Thrive to always achieve the highest level of performance individually as well as for the center
  • Adapt to the sales presentation delivery method (online and in-center)

Student engagement and in-center collaboration:

  • Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student
  • Plan the new students list at the beginning of the month
  • Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy
  • Be prepared for each advising session and be clear about the objective of each meeting
  • Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them
  • Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in
  • Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center

Time management, scheduling and professionalism:

  • Always prioritize the schedule set with existing students before accepting an appointment with a prospect
  • Consistently follow-up with prospects and make subsequent appointments with prospects
  • Rigorously update accurate prospect and student information in the CRM during and after each interaction
  • Establish a strong daily work routine to maximize sales activities across all channels
  • Attend training and coaching sessions that are organized for the role

Managerial Support:

  • Be a role-model for the Educational Consultants in the Center
  • Demonstrate reliability when the Center Head of Sales requires support
  • Support the Center Head of Sales with some administrative tasks
  • Support the training of new Educational Consultants joining the school
  • Game plan with ECs to help them improve their closing skills

While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.

To apply for this job email your details to hello@cturtle.co

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