Senior Educational Consultant

Wall Street English

Sales effectiveness:

  • Demonstrate high degree of understanding of WSE product and method
  • Master presentation skills in compliance with WSE training provided
  • Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required
  • Master the treatment of objections from prospects
  • Develop strong closing skills in order to help the team meet the center sales milestones and target
  • Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements
  • Thrive to always achieve the highest level of performance individually as well as for the center
  • Adapt to the sales presentation delivery method (online and in-center)

Student engagement and in-center collaboration:

  • Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student
  • Plan the new students list at the beginning of the month
  • Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy
  • Be prepared for each advising session and be clear about the objective of each meeting
  • Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them
  • Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in
  • Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center

Time management, scheduling and professionalism:

  • Always prioritize the schedule set with existing students before accepting an appointment with a prospect
  • Consistently follow-up with prospects and make subsequent appointments with prospects
  • Rigorously update accurate prospect and student information in the CRM during and after each interaction
  • Establish a strong daily work routine to maximize sales activities across all channels
  • Attend training and coaching sessions that are organized for the role

Managerial Support:

  • Be a role-model for the Educational Consultants in the Center
  • Demonstrate reliability when the Center Head of Sales requires support
  • Support the Center Head of Sales with some administrative tasks
  • Support the training of new Educational Consultants joining the school
  • Game plan with ECs to help them improve their closing skills

While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.

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