Shopee Xpress – Feature Development


Job Description

  • Collaborate with Product Support team to support end users.
  • Communicate with customers to understand their pain points
  • Research the market to find out improvement opportunities
  • Analyze and extract relevant information from large amounts of both structured and unstructured data to help automate and optimize key processes
  • Define the business problem and solution approach autonomously with limited guidance.
  • Analyze and validate data to ensure high data quality and reliable insights.
  • Partner with data engineering teams to improve data assets, quality, metrics, and insight
  • Proactively identify opportunity areas for deep dive investigations and future long-term program development.
  • Write concise documents communicating results to stakeholders and visualize data to drive decision making
  • Discuss with regional team for the product development process


  • 1-2 years experience as a Business analyst or Business Intelligence engineer is a plus point
  • Proven experience in a business analyst, data analyst or statistical analysis role
  • Analytical horsepower to break down complex problems, and a strong will to get things done and deliver results
  • Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Superior verbal and written communications skills are a must, as well as the ability to work effectively with multiple teams and external organizations
  • Logical thinking ability with a deep focus on details

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