Success TMS
About the job
Description:
Are you looking to help people stricken by depression and mental illness? As a member of the Success TMS family, that’s exactly what you will do! Everything you do will help strengthen our fight to rid the world of depression and mental illness! If you are passionate about the fight against mental illness, we invite you to apply to the Front Office Specialist position and join our revolution!
POSITION
The Front Office Specialist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. This position requires excellent customer service skills. It is a highly visible position requiring discretion, good judgment, a pleasant and professional manner, and administrative skills.
ROLE AND RESPONSIBILITIES
-
- Greeting patients, answering phones and directing calls, assisting patients/families;
-
- Provide excellent patient care and treat patients with compassion while developing trust and rapport.
-
- Scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, closing day, operating several types of basic office equipment, and other such tasks.
-
- Excellent customer service skills.
-
- The position is highly visible; requiring discretion, good judgment, a pleasant and professional manner, and articulate phone voice.
-
- Become certified to assist in delivery TMS Therapy as a backup-treater.
Requirements:
-
- Minimum 1 year clerical and/or receptionist experience; or 6 months in a medical setting Customer service experience
-
- Proven Ability to maintain professional appearance and demeanor, and interface well with patients.
-
- Excellent communication skills and ability to work well with a team.
-
- Ability to lift and easily maneuver 20-40lbs
We offer a competitive salary along with benefits including medical/dental/vision insurance, paid time off, and 401K.
