Journals Operations Assistant


About the job

Location: US/EMEA (Remote)

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It’s in our differences that we empower the way the world learns.

A key support role in the Product organization and functionality of the Publishing Operations & Communications team which is critical in the operational management of the Research business, the Journal Operations Assistant supports the administration of such operational tasks for a set portfolio of journals. The Journal Operations Assistant reports to the Senior Manager, Journal Operations, who has direct responsibility for the projects being tracked by the team and sets the day-to-day tasks of the Journal Operations Assistant. The Journal Operations Assistant has the ability to work effectively across regional and team boundaries and to facilitate centralized efforts to maintain product-level data and standardization of workflows.

How you will make an impact:

  • By standardizing our journal infrastructure through activities such as Wiley Online Library maintenance, Author Guidelines updates, publishing data auditing, and assisting in transfer activities.
  • Provide operational support for annual journal activities through coordinating updates for journal pricing, Publisher’s reports, and annual accounts.
  • Assist in efforts to implement programs across the Research business that enhance our journal portfolios and reduce time and costs for the business.
  • Support colleagues, both within and outside the business unit, to take action toward achieving business group / organization goals.

We are looking for people who are:

  • Administrators with exceptional organizational skills
  • Detail focused, numerate and a quick and enthusiastic learner
  • Highly collaborative with good communication skills (verbal and written)
  • Team players, someone who is personable and able to form relationships.

About Wiley:

We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.

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