Watch Specialist (Penang)

The Hour Glass

About the job


Who we are

The Hour Glass is one of the world’s leading specialist watch retailers with an established presence of over 45 boutiques in twelve key cities in the Asia Pacific region. Our network of multi-brand and standalone brand boutiques are all strategically located in the key luxury precincts in Singapore, Hong Kong, Tokyo, Sydney, Melbourne, Brisbane, Auckland, Kuala Lumpur, Bangkok, Phuket, Hanoi and Ho Chi Minh. Fostering a global appreciation of watches, we endeavour to remain the primary port of call for all watch enthusiasts and collectors alike. Whether one is new to watches or a seasoned connoisseur, we have developed a passionate team of watch specialists to assist in one’s collecting journey.

About the opportunity

We are seeking highly motivated, outgoing, curious and client focused individuals with a strong passion for creating impeccable service experiences. As a watch specialist and an ambassador of The Hour Glass, you shall ensure that every client is treated with dignity and respect. You will strive to discover your clients’ needs and engage them with your specialised knowledge and story-telling capabilities. We also provide you with a proprietary clienteling platform to establish and deepen long lasting relationships with your clients.

Apart from a competitive remuneration package, we provide our team members with a structured learning and development program that nurtures you throughout your career. You will have the opportunity to work with some of the most talented and inspirational leaders within the specialty watch sector and have access to an array of career opportunities within our network.

The type of candidate we are seeking

This is an opportunity for those who thrive in a fast-paced environment and who are passionate about watchmaking, people and sales. With a commercial mindset, a willingness to learn and a flair for forming meaningful relationships, you will contribute to team performance. We value forward thinking individuals committed to improving themselves and who are eager to harness their creativity and skillsets. We are seeking individuals with a prior experience in the luxury retail sector and are also open to those with a strong track record operating within a client-centric hospitability or service environment. Extra points if you are already a watch geek.

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